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Requesting Services | Publications

 

 

Thank you for choosing Craft Technologies, Inc. for your analytical needs. 
If you would like to submit a sample(s) please click the link below.  
If you are a new client please fill out the New Client Form
along with the Analysis Request Form.


Analysis Request Form - Download

New Client Form - Download

*Credit cards accepted by CTI: MasterCard® and VISA®. Credit card payments are subject to a convenience fee. The convenience fee is determined by the total amount of the invoice. By indicating you would like to pay the invoice by credit card, the convenience fee will be added. We will charge a $2.00 convenience fee for every $100.00 increment of your payment and this fee is non-refundable. (Example of fee calculation: $2.00 for payment amounts of $.01 to $100.00, $4.00 for payment amounts of $100.01 to $200.00, etc.)

Samples Submission:
Craft Technologies, Inc.
Sample Receiving
4344 Frank Price Church Road
Wilson, NC 27893
252-206-7071
samples@crafttechnologies.com

Shipping Recommendations:

In general we recommend using an approved courier such as FedEx® or UPS®
and obtain a tracking number. CTI has provided a summary of shipping for
general samples for your convienience.  Please contact us if you need further assistance.

CTI is open Monday - Friday 8:00 AM to 5:30PM (EST), we are not open on Saturday or Sunday. 

 

Food/Pet Food/Animal Feed/Natural Products Samples - View PDF - Matrices under this category may be shipped Monday - Friday.  An exception to this would be if your sample(s) are shipped on "blue" ice.  These should only be shipped Monday - Wednesday to allow ample time for receipt.

International Samples -  We encourage you to contact our sample receiving department to notify us of the shipment and provide a courier tracking number. Depending upon the matrices, most samples can ship Monday - Friday. We request international biological sample(s) only ship Monday - Wednesday to allow ample time for receipt.  CTI is open Monday - Friday 8:00 AM to 5:30PM (EST), we are not open on Saturday or Sunday. 
It is the sender's responsibility to secure the appropriate documentation required by your government and courier to ensure the sample(s) are received at our location.

Clinical/Biological Samples - View PDF - We request biological sample(s) only ship Monday - Wednesday to allow ample time for receipt.  CTI is open Monday - Friday 8:00 AM to 5:30PM (EST), we are not open on Saturday or Sunday. 

Dietary Supplement Samples - View PDF - Matrices under this category may be shipped Monday - Friday. 

 

We are often asked if samples can be shipped through the US Postal services. We do not recommend this method of shipping as it offers limited control of the delivery process.  In addition, sample(s) may be exposed to temperature fluctuations due to weather changes pending staff pickup schedule. Should you choose this method of shipping please notify our sample receiving department at samples@crafttechnologies.com.

Electronic Packing List - Download Packing List

We have provided an excel packing list to assist you in packing your samples.  Please email a copy of your packing list to samples@crafttechnologies.com and enclose a copy with shipment.

 Sample Retention Policy: - View PDF

FOOD MATRIX (pet food and other food products etc.): Up to 3 months
BIOLOGICAL (serum, urine, blood spots, etc.): 1 year
DIETARY SUPPLEMENTS (tablets, soft gels, oil, capsules, etc.): Up to 3 months
If your sample(s) require longer retention times (longer retention time fee may apply) or you require your sample(s) to be returned please contact: Sample Receiving at samples@crafttechnologies.com
Unless otherwise indicated, CTI will select the best storage location for your sample(s) based upon matrices.  Our storage locations consist of room temperature, refrigeration, freezer and ultra cold storage.  Storage locations are monitored and checked daily (Monday - Friday).


Projected Turn-around Times:

*Normal turn-around - 10 to 14 business days
*Emergency turn-around - 3 business days (100% surcharge) (Notification recommended)
*Rush turn-around - 5 to 7 business days (50% surcharge) (Notification recommended)

*Turn-around times may be adjusted due to inclement weather or holiday schedules.

Pricing/Quotes:

CTI Nutrition Laboratory is specialized in the analysis of nutrients, vitamins, carotenoids, bioflavonoids and phytochemicals and we offer solid, expert experience in an ever-changing world of nutritional services.  We will gladly provide pricing or a quote for your project.

 Please contact us for pricing or a quote at info@crafttechnologies.com or by phone at 252-206-7071.

Certifications:

CTI Nutrition Laboratory implements a Quality System comprising of processes and systems to establish and maintain quality in every phase of testing by utilizing FDA cGMP as guiding principles. We participate in many proficiency programs (NIST, AOCS, KEQAS, etc.).


Confidentially:
CTI Nutrition Laboratory is a client focused laboratory offering accurate and confidential services to our clients.  For a copy of our confidentially policy please contact us.

Craft Technologies

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4344 Frank Price Church Road  Wilson, NC
Tel: 252.206.7071      info@crafttechnologies.com

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